Terms & Conditions – Vanilla Moon
Welcome to Vanilla Moon! 

By purchasing from us in person, you agree to the following terms and conditions:

1. Purchase Policy
   All purchases must be made in person at our physical outlet.
   We do not accept orders online or for delivery.
   
   

2. Product Handling
   We source high-quality ice cream and cones from trusted suppliers.
   Our team hand-scoops your order at the time of purchase.
   All products are prepared and served under strict hygiene standards.
   
   

3. Pricing
   All prices are subject to change without prior notice due to market conditions or supplier adjustments.
   The price at the time of purchase will apply.
   
   

4. Payments
   All payments must be made in person at the time of purchase.
   We accept cash and bank transfers.
   For bank transfer details, please visit the Contact Us page on our website.
   
   

5. Contact & Support
   For any questions or concerns, please visit the Contact Us page on our website.

Terms & Conditions – Vouchers & Coupons

1. Valid Only at Vanilla Moon
   This voucher/coupon is only redeemable at our physical store.
   
   

2. One Per Customer
   Only one voucher/coupon may be used per customer per transaction.
   
   

3. Non-Transferable & Non-Refundable
   Vouchers/coupons cannot be exchanged for cash or transferred to another person.
   
   

4. Expiry Date
   This voucher/coupon is valid until the date mentioned on voucher. Expired vouchers will not be accepted.
   
   

5. No Change Given
   If the total purchase is less than the value of the voucher, no change will be given.
   
   

6. Not Valid with Other Promotions
   Cannot be combined with other offers, discounts, or promotional items.
   
   

7. Stock Availability
   We cannot guarantee that all items will be in stock at the time of voucher redemption. Redemption is subject to availability.
   
   

8. Lost or Damaged Vouchers
   We are not responsible for lost, stolen, or damaged vouchers.
   
   

9. Management Rights
   Management reserves the right to amend or cancel this promotion at any time without prior notice.